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Your Privacy Choices

Do Not Sell or Share My Personal Information

Command Comfort ("we," "us," or "our") is committed to being transparent about how we collect and use your personal information, and to giving you meaningful control over your data. This page describes your privacy rights and explains how to exercise them.

What Personal Information We Collect

When you visit our website at www.commandcomfort.com, we may collect the following categories of personal information:

Identifiers: Name, email address, phone number, home or service address, IP address
Service and Transaction Information: Details about service requests, estimates, or jobs you have requested or received
Internet or Network Activity: Pages visited, time on site, referring webpage, browser type, device information
Geolocation Data: General location inferred from IP address
Inferences: Information derived from the above to understand your preferences or interests for advertising purposes

How We Use and Share Your Information

We use this information to respond to your inquiries, schedule service, improve our website, and run advertising campaigns. We do not sell your personal information to data brokers or third parties for their own independent marketing purposes.

However, under California law, sharing personal information with advertising platforms — such as allowing Google or Meta to use your website visit data to serve you targeted ads — may be considered a "sale" or "sharing" of personal information, even if no money changes hands.

We engage in this type of sharing with the following advertising and analytics partners:

Google Analytics
Google Ads
Google Tag Manager
Meta (Facebook) Pixel
HouseCall Pro
Linda Widget
Podium Reviews Widget
AudioEye
Invoca

You have the right to opt out of this type of sharing, as described below.

Your Privacy Rights

Depending on where you live, you may have the following rights regarding your personal information. These rights are currently recognized under California law (CCPA/CPRA):

Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, and how we use and share it.
Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information, including sharing with advertising platforms for targeted advertising purposes.
Right to Limit Use of Sensitive Personal Information: If we collect sensitive personal information, you may have the right to limit how we use it.
Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

How to Submit a Privacy Request

You may submit a request to opt out of the sale or sharing of your personal information by contacting us directly:

Email: forms@commandcomfort.com
Phone: 714-952-3900
Mail: Command Comfort, 18259 Mt Baldy Cir, Fountain Valley, CA 92708

Please include your name, the email address or other identifier associated with your website visit, and a clear description of your request. We will respond within 45 days of receiving a verifiable request, as required by California law.

Cookie and Advertising Preferences

When you first visit our website, you will see a cookie consent banner that allows you to control which categories of cookies are active on your device. You can decline marketing and advertising cookies at that time, or update your preferences at any time by clicking the "Cookie Preferences" link in the footer of our website.

If your browser or browser extension sends a Global Privacy Control (GPC) signal indicating that you do not want your personal information sold or shared, we will honor that signal as a valid opt-out request for the browser and device from which it is sent.

How to Submit Other Privacy Requests

To submit a request to know, delete, or correct your personal information, please contact us using the information above. We will ask you to verify your identity before processing your request. We will respond within 45 days, with the option to extend by an additional 45 days when reasonably necessary.

You may also designate an authorized agent to submit a request on your behalf. Authorized agent requests must include written permission from you, and we may require you to verify your own identity directly with us.

Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting. At this time, there is no consistent industry standard for responding to DNT signals, and our Site does not currently respond to DNT signals differently than other requests. We do, however, honor Global Privacy Control (GPC) signals as described above.

Changes to This Page

We may update this page from time to time as our data practices or the law changes. When we do, we will update the date on our Privacy Policy. We encourage you to review this page periodically.